Frequently Asked Questions
Answers to common questions about ClickInvoice, billing, features, and how the platform works.
Getting Started
What is ClickInvoice?+
ClickInvoice is a professional invoicing and customer management platform designed for freelancers, startups, and growing businesses. It helps you create invoices, manage customers, send invoices via email or SMS, and get paid faster.
Who is ClickInvoice for?+
ClickInvoice is built for freelancers, small businesses, agencies, and companies operating in Africa, Europe, and the United States that need a simple but powerful invoicing solution.
Is ClickInvoice free to use?+
Yes. ClickInvoice offers a free plan that allows you to create up to 3 invoices. You can upgrade anytime as your business grows.
Invoices & Payments
How do I send invoices to clients?+
You can send invoices directly via email or SMS, share a secure invoice link, or download and share invoices through any platform of your choice.
Can I create invoices in different currencies?+
Yes. ClickInvoice supports multi-currency invoicing, making it easy to invoice clients across different countries.
Does ClickInvoice support multiple timezones?+
Yes. Invoice delivery and timestamps are timezone-aware to ensure accuracy for international clients.
Customer Management
Can I save my customers?+
Yes. ClickInvoice allows you to save and manage customers, reuse their details, and quickly generate invoices without re-entering information.
Can I send messages to multiple customers at once?+
Yes. You can broadcast emails and SMS messages to selected customers for updates, promotions, or reminders.
Business & Accounts
Can I manage multiple businesses under one account?+
Yes. ClickInvoice supports multi-company management, allowing you to create and manage multiple businesses under a single user account.
Can I separate invoices and customers per business?+
Absolutely. Each business maintains its own customers, invoices, and branding for proper organization.
Plans & Billing
How much does ClickInvoice cost?+
ClickInvoice offers Free, Basic, and Premium plans. Pricing is transparent and designed to scale with your business needs.
Can I upgrade or downgrade my plan?+
Yes. You can upgrade or downgrade your plan at any time from your dashboard.
Is my payment information secure?+
Yes. ClickInvoice uses secure payment processing and industry-standard security practices to protect your data.
Support & Security
How can I contact ClickInvoice support?+
You can reach our support team via email at support@clickinvoice.app or through the contact page.
Who owns ClickInvoice?+
ClickInvoice is a product of ClickBase Technologies Ltd, built to serve businesses globally with reliable financial tools.
Is my data safe on ClickInvoice?+
Yes. We prioritize data security, privacy, and system reliability to ensure your business information is protected.
Still have questions?
Our team is happy to help. Reach out to us anytime and we’ll respond as quickly as possible.
Contact Support